FAQs

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FAQs

Currently, Cash on Delivery (COD) is not available, but we are working on introducing it soon.
✅ Don’t worry, you can check our customer reviews and feedback for trust assurance before placing your order.

Tracking your order is easy! Once your order is shipped, we’ll send you a confirmation email with a tracking number. You can use this number to track your order’s status on our Order Tracking page.

We do not offer returns, refunds, or exchanges for size-related issues. Please use our size chart carefully before placing your order.

Exchanges/returns are accepted only for damages or wrong products. A proper unboxing video is required for approval.

You can reach us via:

  • 📧 Email: storeboogies@gmail.com

  • ☎ Phone / WhatsApp: +91 9188344817

  • Or by filling out our support form available in the Customer Support section of the website.

No, the colors on our jerseys and clothing will not fade easily. We use high-quality fabrics and premium printing/embroidery techniques designed for long-lasting wear.
To maintain the best quality, we recommend gentle hand wash or machine wash on mild settings and avoiding strong detergents or bleach.

Yes, we deliver all over India.

  • At checkout, enter your pincode to confirm delivery availability.

  • If your pincode is serviceable by our courier partners, you’ll be able to place the order successfully.

  • In rare cases where delivery is not available, we’ll notify you and issue a full refund.

Normal delivery usually takes 5–7 working days after dispatch. During seasonal periods or high-demand sales, delivery may take 7–10 working days.
Please note: Shipping timelines may vary due to weather conditions, courier delays, or unforeseen circumstances.

If you receive a damaged or defective item, please notify us within 7 days of delivery, and we’ll arrange a replacement or a refund after verifying the issue (through photos or an unboxing video).

We mainly ship with India Post and other trusted partners.

Currently, wholesale is not available. We only sell directly to customers through our online store.

Yes, you can request an address update — but only before your order has been packed or shipped.

  • If the order is already packed/shipped, unfortunately, we cannot make changes.

  • To update your address, please contact our support team immediately after placing your order.

Once your order is dispatched, you will receive a tracking link via email or WhatsApp/SMS.

Absolutely not. Boogies Store is 100% genuine and trusted.

  • We’ve served many happy customers all over India.

  • You can check our customer reviews, feedback, and tagged posts on Instagram for proof of authenticity.

  • Payments are processed securely through trusted gateways, and every order comes with a tracking ID after dispatch.

Your trust means everything to us. 

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